We hand deliver to business and residence locations throughout the New Orleans metropolitan area, including New Orleans, Jefferson Parish, and the River Parishes.

We will gladly ship FedEx to areas outside of these boundaries. If you need hand delivery to Baton Rouge or the Northshore, please reach out via email and allow at least 48 hours prior to the delivery date.

Yes! We are happy to hand deliver your gift to a special recipient, just give us a call if you need it today. Online orders placed before 10:00 AM CST Mon-Fri are guaranteed for same-day hand delivery.

Yes! We work with the front desk and concierges at all of the hotels and request that your gift be put inside the room. Room fees may apply depending on the hotel. We'll contact you regarding additional fees.

Orders ship FedEx or UPS Ground within the continental U.S. and arrive in 3–5 business days. Orders placed before 12:00pm CST generally ship same day; after that, the next business day. Need it faster? Email team@thebasketry.shop for 2-Day or Next Day options.

Prefer to skip shipping? Choose in-store pickup at checkout — available at The Basketry or one of our sister Phina stores. Ready within 1–2 business days.

Local hand delivery is available in New Orleans and the surrounding river parishes. Same-day hand delivery is generally available for orders placed before 10:00am CST, Mon–Fri.

Need hand delivery outside that range — including Baton Rouge, the Northshore, and nearby areas? It's available upon request: email team@thebasketry.shop in advance to arrange it. A delivery fee applies, and same-day delivery typically isn't available for these areas.

We offer a variety of packaging options depending on the item, including magnetic closure boxes, clear top boxes, and baskets. The packaging for your order will depend on the specific product you choose — each item is packaged in the style that suits it best to arrive safely and looking great. Reach out to us with specific packaging questions at team@thebasketry.shop

Every gift includes a free handwritten note card — just add your message at checkout and we'll write it out by hand before it ships.

Want to make it extra personal? We can add a name, monogram, or your own logo to select items — email team@thebasketry.shop to set it up.

Absolutely! Your baskets will all arrive with your free personalized handwritten gift card message.

Yes! We can make substitutions or customize any of the gift baskets on our website. Don't see what you had in mind for your gift? Simply use our online messaging system at the bottom righthand corner of this page to get started or visit our semi-custom order form HERE.

All of our gourmet food items are shelf stable and are best enjoyed within 3 months of receiving your gift — call us with questions about a specific item.